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Super Soaker recalls two water blasters with decorative stickers containing lead
Recall Summary
Name of Product: Super Soaker XP 20 & Super Soaker XP 30
Hazard: The decorative sticker on the water tank of the Super Soaker XP 20 and Super Soaker XP 30 water blasters may contain levels of lead in the ink that exceed regulatory limits. The presence of lead is limited to the decorative sticker affixed to the water tank of the blasters.
Remedy: Consumers should immediately stop using the affected product and contact the company for instructions on how to return the product and receive a full refund. Consumers will be asked to unscrew the tank from the blaster and return the tank to the manufacturer using a postage prepaid label, for a full refund.
Consumer Contact: U.S. consumers should email: SuperSoakerRecall@Hasbro.com. Consumers outside the U.S. should continue with registration below.
Recall Details
Units: About 42,500 units (Super Soaker XP 20) and about 77,500 units (Super Soaker XP 30)
Description: The Super Soaker XP 20 is a green and orange hand-held water blaster, and the XP 30 is an orange and blue hand-held water blaster. The decorative sticker affixed to the water tank of the Super Soaker XP 20 and Super Soaker XP 30 water blasters may contain levels of lead in the ink that exceed regulatory limits.
Summary: A third-party manufacturer sourced these stickers from an unauthorized supplier, without our consent and in violation of our quality assurance procedures and requirements. As soon as we became aware of the potential issue, we immediately launched an investigation and implemented precautionary containment measures. Upon concluding our investigation, we put corrective actions in place with the third-party manufacturer, and as part of our continuous improvement process, we launched re-training across our entire supply chain to ensure strict adherence to our procedures and requirements.
Incidents/Injuries: None reported.
Sold at: Products sold at various retail outlets across Europe, including Austria, Belgium, Finland, France, Germany, Ireland, The Netherlands, Russia, Switzerland, UK, Jersey, and Indonesia. Prices for both items vary by country.
To ensure we correctly identify if your Super Soaker is affected by the recall you will need to have the product to hand and provide the 4-digit code after the letter E. This can be found by turning the product upside down. The product code is printed on the bottom of the product (see below example image).
Please check the mandatory fields
It looks like your product is affected, please add any more Super Soakers, or continue with the registration by pressing the button below.
If you reside in the United States or Canada please contact us at SuperSoakerRecall@Hasbro.com in order to progress your recall.
Good news, it looks like your product is not affected. If you still believe your product maybe affected please try to re-enter the number or give us a call via the numbers displayed on the home page.
If you have any more questions, please call our hotline at the top of the page.
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